Return Policy: Exchange or Store Credit Only
Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Please review our return policy below:
1. Exchange Policy:
- No Refunds
- We offer Exchanges or Store Credit only
- To be eligible for an exchange, items must be returned within 14 days from the date of purchase.
- Items must be in their original condition, unused, and with all original tags and packaging.
2. Process for Exchanges:
- To initiate an exchange, please contact our customer service team at via e-mail at rockandrosesinc@gmail.com
3. Exchange Conditions:
- Exchanges are subject to stock availability. If the item you wish to exchange for is not available, we will offer a store credit for the value of the returned item.
- Items that have been worn, used, or damaged will not be eligible for exchange.
4. Non-Exchangeable Items:
- Certain items, including but not limited to personalized products, final sale items, are not eligible for exchange.
5. Final Sale:
- Items marked as “Final Sale” are not eligible for exchange or store credit.
If you have any questions or need further assistance, please contact us via e-mail at rockandrosesinc@gmail.com
Thank you for your understanding and cooperation.
Rock and Roses by G.G